Shipping policy
We aim to deliver your orders quickly and securely. Please review our shipping policy before placing an order.
Processing Time
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All confirmed orders are processed and dispatched within 24–48 hours (excluding Sundays and public holidays).
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In case of delays due to stock availability or unforeseen reasons, customers will be informed promptly.
Shipping Options & Charges
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Standard Shipping: ₹100 per order
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Delivery timeline: 5–9 business days (after dispatch)
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Express Shipping: ₹300 per order
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Delivery timeline: Faster delivery than standard; exact time depends on courier service availability.
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Currently, we do not offer free shipping on any orders.
Delivery Information
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Orders are shipped via trusted courier partners.
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Delivery timelines may vary based on location, courier performance, weather conditions, or other factors beyond our control.
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Customers are responsible for providing a complete and accurate shipping address. Incorrect addresses may lead to delays or non-delivery.
Tracking Orders
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Once shipped, customers will receive a tracking ID via WhatsApp/email to track their order in real-time.
International Shipping
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At present, we do not offer international shipping. Orders are delivered only within India.
Contact Us
For shipping-related queries, please contact:
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Phone / WhatsApp: +91 8886428844
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Email: support@sujathaonegramgold.com
